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The Board of Energy Regulatory Office (ERO), on 28 August 2019, held its VIIIth session for this year. In this session, the Board reviewed and approved the requests of two customers for building own-consumption generation capacities from solar panels (with installed capacity of 3 kW and 5kW). These capacities will be installed in the regions of municipalities of Pristina and Drenas.
Part of this session was also the review of monitoring reports of licensees operation in electricity sector. In relation to this, the Board reviewed the monitoring reports of the Compliance Program of Distribution System Operator (KEDS); Capital Investments Monitoring Report of Transmission System  Operator and Market Operator (KOSTT) and KEDS as well as Monitoring Report on Provision of Customer Services  from KEDS and KESCO (Public Electricity Supplier)
The Board decided that the operators shall be notified on the findings from the monitoring and therefore the procedures foreseen in the Compliance Program shall be applied.
The Board also reviewed the monitoring report on the realizations of the heating season 2018/2019 for the district heating enterprise of the Municipality of Pristina “TERMOKOS” and the district heating of the Municipality of Gjakova “Gjakova”.
In this session, the Board reviewed some customer complaints and other issues related to the regulation and functioning of the Energy Regulatory Office.

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