About ERO

The Energy Regulatory Office was established upon the promulgation by the Kosovo Assembly of the Energy Laws on June 30th, 2004.    Law 2004/9 “On the Energy Regulator” establishes the independent energy regulator to set the regulatory framework for a transparent and non discriminatory energy market based on free market principles and promote competition.   ERO regulates the Electricity, District Heating and Natural Gas sectors.  To meet its responsibilities, ERO has the power to:

·         grant, modify, suspend, transfer and withdraw licenses;

·         supervise and control compliance with licenses;

·         fix and approve tariffs and tariff methodologies for regulated energy services;

·         grant permits for the construction and operation of new generation capacities and gas pipeline systems including direct pipelines and direct electricity lines;

·         monitor the unbundling of the legal form, organization, decision making and accounts of energy enterprises;

·         prescribe the general conditions for energy supply and the standards of service to be met by the licensees;

·         resolve disputes among customers and energy enterprises, system operators and energy enterprises, and between two energy enterprises;

·         issue general acts, individual acts, and secondary legislation in accordance with the Law on Energy Regulator;

·         revise, approve and control compliance with all codes, including the grid and distribution code, the consumer protection code , the electrical equipment code, electricity standards code, the trade code and the metering code;

·         revise, approve and control compliance with all technical rules including the trade rules and rules of access;

·         enforce the provision of the Law on Energy Regulator and impose fines for violations;

·         perform other duties assigned by the primary energy laws.

Kosovo is a signatory party of the Energy Community Treaty and ERO is responsible for establishing a regulatory framework which is in compliance with Acquis Communautaire provisions on Energy.

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